2023 covid update
As we are reopening for the start of the season after completing winter refurbishment work, we feel this would be a good time to provide an update on how we are living with covid-19 at the Sunnyside.
- Face coverings are no longer required. You no longer have to wear face coverings in communal parts of the building. If you are a vulnerable person and would like us to wear a face covering, please let us know in advance and we will.
- Social Distancing. Tables will still be spaced out and can be found in both the dining room and reception.
- Enhanced hygiene. Hand sanitizers will remain in place at the entrance to the building and in communal areas. We have also added sanitisers to each table in the dining area. If a guests has appeared unwell during their stay as a matter of precaution we have used our ozone machine to help in the sanitisation process of the room and where possible we have left the room vacant for extended periods.
Thank you for working with us during the pandemic to keep everyone safe. We look forward to welcoming you back for the 2023 season.
___________________________________________
19th July 2021 covid update
Since reopening we have been working hard to keep our guests safe. The government guidelines change again today and as a result we would like to clarify our position when it comes to safety measures.
We have decided that we are in essence going to continue with the way we are currently operating until the end of December. We will then review the guidance and decide how to move forward.
This means:
- Please keep wearing face coverings if you can. While it is no longer a legal requirement to wear a face covering in communal parts of the building request that guests wear face coverings if possible.
- We will continue with table service at breakfast. Breakfast is to be pre ordered the night before and will be served to the table along with drinks. Guests will be asked to remain seated during breakfast.
- Enhanced hygiene. Hand sanitizers will remain in place at the entrance to the building and in communal areas.
Please continue to be kind and respectful.
___________________________________________
covid-19 update
During the Covid-19 pandemic we have been working hard to ensure guest safety is a priority. The measures we have put in place have been recognised and we have been accredited with the Were Good to Go and AA’s Covid Confident kitemarks.
We have also followed government advice and best practice guidance from the UK Hospitality government endorsed guidance notes, UK Housekeeping Association Covid-19 tool kit and The Association of Scotland’s Self-Caterers cleaning protocols in order to put together a robust risk assessment for the premises.
After reading government guidelines and suggested procedures from the UK Hospitality Association and the UK Housekeeping Association we have conducted a thorough risk assessment; reviewing every part of our guest house and our processes. As a result we have made changes to how we work. Appropriate measures and controls have been put in place to reduce the risks of infection from Covid-19. Some of the changes we have made now mean:
- On arrival you will be asked to sign a health declaration form.
- Throughout your stay we will be practicing safe distancing and will be wearing face coverings.
- Hand sanitizers are positioned in our porch and throughout the guest house, please use when entering the building and dining room.
- We have implemented a rigorous cleaning and disinfecting schedule for our public areas (including high-touch areas such as doors, banisters and door handles, doorbells etc.)
- Breakfast orders will be taken in advance and breakfast times will be staggered to ensure the safety of our guests. We are now using both the dining room and reception room for service, to allow maximum space between tables.
- Where possible guests will use the same tables throughout their stay. We will now be providing all condiments in sachets to help prevent cross contamination.
- Buffet breakfast will not be on display but the items usually on the buffet can be served at your table if required.
- We have made changes to our already rigorous room cleaning procedure and Will be following processes set by the UK Housekeeping Association.
- We only accept stays for a minimum of 2 nights. Unfortunately one night stays have become commercially unviable due to the additional cleaning and having to leave rooms fallow between stays.
- The leaflet stand has been removed from reception in order to avoid cross contamination, however we will be happy to provide information on places to go during your stay. We are also happy to provide assistance when booking restaurants, which in some cases now require advance reservation. We have gathered copies of menus from a number of restaurants which we are happy to e-mail over to you.
Please contact us directly on 01704 536521 if you need further clarification on the measures taken to ensure our guests safety. If you have a special request or a concern please don’t hesitate to contact us. Please also book direct for the best deal. This can be done by calling reception on 01704 536521 or through the booking facility on our website.
We appreciate your understanding at this difficult time and look forward to welcoming guests again soon.